Effective Date:  August 17,2026

Welcome to lomentia. These Terms of Purchase apply to purchases made through our website. By placing an order for products available through lomentia, you acknowledge that you have read, understood, and agreed to these terms, together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and Terms of Service.

If you do not agree with these terms, please do not place an order through our website.

1. Eligibility to Purchase

By completing a purchase through our website, you confirm that:

• You are at least 18 years old or have reached the legal age required in your jurisdiction.
• You have the legal capacity to enter into a binding agreement.
• The information you provide during the checkout process is complete and accurate.
• Your purchase complies with applicable laws and regulations in your country or region.

For customer service, quality assurance, and training purposes, communications with our customer support team may be recorded or retained where permitted by applicable law.

2. Privacy & Data Protection

Your personal information is collected, processed, and protected in accordance with our Privacy Policy.

By purchasing from lomentia, you consent to the collection and use of your information as described in that policy, including information provided through our website, email communications, or customer support.

We reserve the right to update our privacy practices when necessary. Continued use of our website following any changes indicates your acceptance of the revised policy.

3. Order Acceptance

Submitting an order does not automatically constitute acceptance of the order by lomentia.

We reserve the right to review, refuse, or cancel an order for reasons including, but not limited to:

• Product unavailability
• Payment verification issues
• Suspected fraudulent activity
• Pricing or system errors
• Incomplete or inaccurate customer information

Where appropriate, we may request additional identity verification before processing an order.

If an order is cancelled after payment has already been received, the applicable payment will be refunded to the original payment method.

We also reserve the right to update product information, prices, promotions, or availability at any time without prior notice.

4. Product Information

We make every reasonable effort to display our home and lifestyle products accurately.

However, actual products may vary slightly due to:

• Lighting conditions during photography
• Differences in screen displays
• Manufacturing tolerances
• Material characteristics

Product descriptions, images, dimensions, and specifications are provided for general reference.

Customers are encouraged to carefully review all available product information before completing a purchase.

5. Pricing Errors

Although we make reasonable efforts to maintain accurate pricing throughout our website, occasional errors may occur.

If an incorrect price is displayed because of a technical or administrative error, lomentia reserves the right to cancel the affected order before shipment.

If payment has already been processed, a full refund will be issued to the original payment method.

6. Inventory & Delivery

Inventory information displayed on our website is updated regularly but is not guaranteed to reflect availability in real time.

Orders are normally processed within the timeframes stated in our Shipping & Delivery Policy. Delivery estimates are provided for reference only and may be affected by circumstances beyond our control, including customs clearance, carrier delays, weather conditions, or other logistical disruptions.

If a product becomes unavailable after your order has been placed, we will notify you and arrange an appropriate refund or adjustment.

7. International Orders

Customers placing international orders acknowledge that:

• Product availability may differ by country or region.
• Product packaging or documentation may vary between markets.
• Certain instructions or product information may be provided in English.
• Customers are responsible for ensuring that purchased products comply with applicable local import regulations.

8. Customs Duties & Taxes

Unless otherwise stated, prices displayed on our website do not include customs duties, import taxes, value-added taxes (VAT), brokerage fees, or other government charges that may apply in the destination country or region.

Any such charges are the responsibility of the customer.

9. Governing Law

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

Nothing in these Terms is intended to deprive you of mandatory legal protections that apply to you under applicable consumer law.

Contact Information

If you have questions regarding these Terms of Purchase or an order placed with lomentia, please contact us using the information below.

Brand Name: Lomentia

Email: support@lomentia.com